15. Subscription & Billing

Inoscope offers tiered subscription plans with different feature levels. This chapter covers plans, payments, credits, and billing management.

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Subscription Overview

Access your subscription from Settings → Payments tab.

Your subscription dashboard shows:

• Current plan name and tier (e.g. Scale — Active)
• Status — Active, Trialing, Past Due, Canceled, or Pending
• Payment Methods — linked cards or bank accounts
• Invoices — billing history for the last 24 months

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Subscription Statuses

Status	Meaning
Active	Your subscription is current and all features are available
Trialing	You're in a free trial period
Pending	Subscription is being set up or awaiting activation
Past Due	A payment has failed — update your payment method to restore access
Canceled	Subscription has been canceled (access continues until period end)
Inactive	No active subscription

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Subscribing to a Plan

1. Go to the subscription section in Settings.
2. Browse available plans and their features.
3. Select the plan that fits your needs.
4. Choose your billing interval: Monthly or Annual (annual typically includes a discount).
5. Enter your payment details (credit card).
6. Apply a coupon code if you have one.
7. Review the price preview (including any discounts or taxes).
8. Click Subscribe to activate.

Free Trial

New accounts may start with a free trial period. During the trial:

• You have access to plan features
• No charges until the trial ends
• You can cancel before the trial ends to avoid charges

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Upgrading or Downgrading, and Changing Billing Interval

Click the ⋯ menu on your active plan to access management options.

Upgrading

1. Go to your subscription settings.
2. Click Upgrade.
3. Select the new plan.
4. The price difference is prorated for your current billing period.
5. New features are available immediately.

Downgrading

1. Go to your subscription settings.
2. Click Downgrade.
3. Select a lower-tier plan.
4. The downgrade takes effect at the end of your current billing period.
5. You retain your current plan features until then.

Changing Billing Interval

Switch between monthly and annual billing:

1. Go to subscription settings.
2. Click Switch to Yearly Billing.
3. Review the price change.
4. Confirm the switch.

Annual billing typically saves money compared to monthly payments.

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Payment Methods

Adding a Payment Method

1. Go to Settings → Payments → Payment Methods.
2. Click + Add Payment Method.
3. Enter your card details.
4. The payment method is saved securely.

Setting a Default

Click the ⋯ menu on a saved payment method to manage it.

1. View your payment methods list.
2. Click Set Default on the method you want to use.
3. This method will be charged for subscription renewals.

Removing a Payment Method

1. Find the payment method in the list.
2. Click Remove and confirm.

You cannot remove the default payment method while an active subscription is using it — set another method as default first.

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Invoices

View your billing history:

1. Go to Settings → Payment Settings → Invoices.
2. See a list of all past invoices with:
   • Invoice date
   • Amount charged
   • Payment status
3. Click Download to save a PDF copy of any invoice.
4. Click the invoice link to view it in your browser.

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Retrying Failed Payments

If a payment fails:

1. You'll receive a notification that your subscription is Past Due.
2. Go to Settings → Payment Settings.
3. Update your payment method if needed.
4. Click Retry Payment to attempt the charge again.
5. Once successful, your subscription returns to Active status.

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Canceling Your Subscription

1. Go to subscription settings.
2. Click Cancel Subscription.
3. Confirm the cancellation.
4. Your access continues until the end of the current billing period.
5. After cancellation, you can Resume at any time to reactivate.

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Resuming a Canceled Subscription

If you've canceled but haven't reached the end of your billing period:

1. Go to subscription settings.
2. Click Resume Subscription.
3. Your subscription is reactivated and will renew as normal.

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Next Steps

• Tips and best practices
• Return to settings